
We help to develop and hone skills with programs that generate long-lasting results for everyone - from highly experienced leaders to newly promoted managers.

Foundations of Leadership is designed to help the first-time supervisor or entry-level manager develop. It develops the key fundamental skills every leader needs to generate positive and productive leadership.
This course is designed for more experienced managers who are already skilled at foundational leadership tasks. It helps the leader focus on their future development needs with 360° feedback and from a strong peer support network of co-workers who will also utilize their long-term development objectives.
Most organizations like to provide a customized program based on your specific needs. We can incorporate many of our topics into a customized program for you. Our proven experts are aware of the challenges facing leaders in the workplace and know how long-lasting effectiveness is created.
You can view our Course Catalog of Topics to look for a list of topics to create your customized program, or you can staff topics from a panel for you.

Did you know Research? Our customers help you by placing managers where the right IDP.
The program produces skills and resources to help managers learn techniques to better engage and best retain employees. It is guaranteed to provide solutions for your organization to have a positive change with employee engagement survey findings.
One of our sessions are provided as a 9-months with action steps implemented between sessions.
Managers are crucial to retaining employees. A Learning Process customized to your needs.
These professional development courses help those new to leadership as well as seasoned executives who need to improve their skills. Courses can serve as stand-alone training topics or fit into a customized program that fits your unique needs. Courses are delivered to groups of 20-25 onsite and can vary from 1-3 hours each. If you are interested in providing these in a virtual format, please let us know. We’re happy to discuss the best delivery option to achieve the results you need.
Each of the following programs generally range from 2-3 hours to one-half day and include an online self-assessment profile related to the topic.
Program Length: 2 hours
Assessment: Thomas-Kilmann Conflict Mode Instrument (TKI®)
One of the key reasons for lack of productivity is interpersonal conflict. It slows down the decision-making process and prevents people from willingly sharing information. It also inhibits the opportunity for synergistic creativity and innovation.
There are five specific methods for dealing with conflict addressed in this program, such as: Competing, Accommodating, Avoiding, Collaborating, and Compromising.
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Each participant in this session receives an individualized Thomas-Kilmann Conflict Mode Instrument (TKI®). While each individual can use all the conflict modes, the report will indicate what is their most preferred and least preferred approach. This can provide insight when learning to adapt one’s conflict approach to the needs of any situation.
Program Length: 3 Hours
Assessment: Emotional Intelligence Skills Assessment
Emotional Intelligence (EQ) is the ability to comprehend one’s emotions and manage them effectively. Research shows that people who show high levels of emotional intelligence skills are stronger leaders, better decision makers, foster better relationships, and increase team efficiency in the workplace. It also suggests that EQ is a more accurate predictor of success at work and in life than the more traditional IQ test.
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Each participant in this course will receive a personalized Emotional Intelligence Skills Assessment.
This instrument measures adult emotional intelligence on five scales: Perceiving, Managing, Decision Making, Achieving, and Influencing.
Program Length: 2 hours
The events we experience in our “coming of age” years greatly impact our life perspectives and approaches to work. People who have experienced similar events at the same time in their lives will share core values, preferences, attitudes and behaviors. People from different generational cohorts are motivated differently, learn differently and communicate differently.
By learning about these differences, new strategies can be developed to strengthen workplace relationships and productivity.
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Program Length: 2 Hours
Assessment: VIA Me Strengths Assessment
When people identify and then use their personal character strengths at work, they are happier and more productive. Research shows that using character strengths can help managers become a positive role model to lead others effectively. Using one’s strengths helps to buffer against, manage and overcome problems. It also improves relationships with team members and enhances a sense of personal well-being.
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Each participant in this session will receive the VIA Me Strengths Assessment to vividly capture and detail one’s signature strengths. This assessment is also an excellent reference tool to identify tips and techniques to use those strengths at work.
Program Length: 2 Hours
Assessment: Time Management Effectiveness Profile
Setting priorities and managing time are vital to enhancing individual and organizational performance. This program provides specific tips and techniques that can be implemented immediately.
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This program utilizes the Time Management Effectiveness Profile® to help participants assess their personal time challenges and strengths. The profile also serves as an excellent future reference with suggestions for enhancing time mastery skills.
Program Length: One-Half Day
Assessment: There are several 360-degree feedback assessments, depending on your unique needs
One of the most effective tools for dramatic behavior change is the ability to receive candid 360-degree feedback from those one works with (manager, direct reports, peers and own self assessment).
This program provides that feedback with developmental planning.
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This program provides a 360 Degree Feedback report to each participant. Respondents can include one’s manager, direct reports, peers and a self-assessment. The topics can be customized to include questions addressing specific topics addressed in a course.
Each of the following programs generally range from 1-3 hours.
Program Length: 3 Hours
The skill of the interviewer dramatically impacts the organization’s ability to attract the most qualified candidate to a job position. By selecting the right candidate, an organization can increase the likelihood of higher job satisfaction and reduce turnover rates.
A behavioral interview is a series of open-ended questions that helps the interviewer obtain a good picture of a person’s capabilities. Good interviewing skills involve directing candidates to focus on past situations where a specific competency would have been demonstrated.
To be sure that an individual has the capabilities needed to perform a job, it is important to recognize if they have demonstrated these capabilities in the past. A behavioral interview allows the interviewer to gather evidence indicating that the candidate has the critical skills and behavior required for a specific position.
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Program Length: 1 hour
Effective communication skills are a key ingredient for successfully leading other people. When they are strong, relationships are built with staff members and productivity is enhanced. When they are lacking, they are the primary reason for conflict and dissatisfaction at work.
This course addresses the fundamental skills every manager needs to use on a regular basis to encourage greater productivity and engagement.
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Program Length: 2 hours
This program offers a straightforward, easy-to-follow process designed to improve the way decisions are made to achieve specific goals. Our decisions shape our professional and personal lives. Sadly, decision-making is seldom taught as a skill in its own right.
This session will present a clear process and user-friendly techniques for making smart choices.
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Program Length: 3 Hours
It’s not easy to address performance problems effectively with employees. Most managers prefer to look the other way. When they do make the effort to address performance issues, however, they don’t know how to do it effectively.
This program provides a 7-step process for addressing performance issues in a way that improves behavior while helping the employee feel empowered to improve. This session typically follows the Communication Skills session.
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Program Length: 3 Hours
It takes a special skill set to manage and lead others effectively. Managing the performance of one’s staff is one of the most important, critical components for effective management. Yet research shows that most individuals, when first promoted to a management position, feel ill-equipped for doing this. More seasoned managers, when not provided with adequate performance management training, have similar experiences.
This program addresses the performance management cycle, and important management responsibilities to be conducted each step of the way.
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This program can be tailored to incorporate the use of your company’s performance management system and related documents.
Program Length: 2 Hours
The fundamental responsibility of every leader is to help their people to succeed. However, team members will have unique needs from others, and they will also have different needs based upon the task.
This session helps leaders understand when to be directive, and when to be supportive, based on the level of willingness and ability the employee possesses for each task.
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