Most organizations reach a point where compensation decisions have accumulated over years without a formal structure - different departments paying different amounts for similar roles, no defensible process for setting new hire salaries, and no market data to benchmark against. The damage is ongoing and largely invisible until someone leaves or files a complaint.
Without market data, you cannot know whether your pay is competitive until someone tells you they are leaving. And by then, the person with the most options, your best employee in that role - has already decided. The exit interview always mentions pay. The real question is whether you could have seen it coming.
When compensation is built through individual negotiations over time, inequities accumulate by department, manager, tenure, and in ways that track protected characteristics. Employees talk. The gaps surface. And without a documented, defensible compensation structure, the exposure - legal and cultural, grows with every new hire and every performance review cycle.
Compensation decisions made without market data are guesses. Expensive guesses that compound over time into a pay structure that is simultaneously over-paying for some roles and under-paying for others, with no ability to tell which is which or why. A formal compensation study gives you the data, the structure, and the process to stop guessing.
A complete staff compensation study addresses all four areas simultaneously, because a pay structure that is market-competitive but internally inequitable is still a problem, and vice versa.
Job evaluation is the systematic process of determining the internal value of each position relative to every other position in your organization. It is the process that allows you to explain, to any employee, manager, or regulator - exactly why two roles are paid differently and why that difference is fair. We use validated job evaluation methodologies that group similar jobs into grades or bands based on a rigorous assessment of job factors common to all roles.
Pay structure design translates job evaluation results and market data into defined levels and user-friendly salary ranges aligned with your compensation strategy and the external labor market. We use market data and internal benchmarks to create competitive salary ranges that reflect your desired level of market competitiveness, ensuring your compensation framework is fair, consistent, and aligned with external labor market conditions.
Salary administration procedures give your HR team and managers the documented guidelines they need to manage staff compensation consistently and equitably on an ongoing basis. Without a salary administration policy, every manager makes compensation decisions differently -- producing the exact inconsistencies that created the problem in the first place. We design the policies, the authority structure, and the decision frameworks that prevent that from happening.
Market pricing analysis compares your salaries to the external labor market using salary surveys, proprietary pay data, and trusted benchmarks to determine where your pay levels stand. It measures how your organization's salaries compare to the internal labor market and identifies opportunities for improvement. Using published surveys, JER HR Group's proprietary compensation database, and trusted data sources, we organize roles into defined pay groups and identify opportunities to improve your competitive position.
Every staff compensation study follows the same disciplined process adapted to your organization's size, sector, and specific situation. Senior-led from start to finish, with documentation your HR team can use going forward.
We begin with a thorough review and update of every job description in scope, ensuring each one accurately reflects current duties, responsibilities, qualifications, and the job factors that will drive classification and pay decisions. This foundation determines the accuracy of everything downstream.
Structured job analysis assesses each position's content, context, and requirements producing the scoring data that makes classification decisions consistent and documented. This is the step that allows you to explain, under scrutiny, why two similar-sounding roles are classified and compensated differently.
We design and implement a job evaluation system that provides a clear, rational basis for assigning every role to a grade or band. The system is built for your specific workforce not a generic framework, and documented thoroughly so your HR team can use it going forward to evaluate new and changed roles.
Using our proprietary compensation database - built over 25+ years of engagements alongside published surveys and trusted external sources, we conduct market pricing analysis that tells you exactly where each pay grade stands in your market. We use sector-appropriate data, not generic averages that do not reflect your actual competitive environment.
We develop the policies and procedures your HR team needs to manage the new pay structure consistently going forward - covering new hires, merit increases, promotions, reclassifications, and market adjustments. Without these, the best-designed pay structure erodes within two years as individual managers make inconsistent decisions.
We help you communicate the new compensation structure to your employees and managers - developing the materials, preparing your HR team for difficult questions, and staying present through the implementation period. The engagement does not end when the document is delivered. It ends when the program is working and your team is equipped to administer it.
HR leaders call us when compensation has become the organization's most time-consuming and conflict-prone HR issue - managers making offers at wildly different levels for similar roles, employees discovering inequities and raising formal complaints, and no data available to defend any of the decisions that have been made. We build the structure, the market data, and the policies that end the negotiation cycle and give your team a defensible framework to work from.
Finance and executive leaders call us when the organization has grown past the point where informal compensation management is sustainable - headcount is growing, the budget for personnel is becoming one of the largest line items, and nobody can say with confidence whether the organization is over-paying, under-paying, or both at the same time in different departments. We bring the market data, the structure, and the administration framework to make compensation a managed asset, not an unmanaged liability.
Post-merger and post-restructure situations create immediate internal equity problems - two salary scales, two job titling conventions, and two different approaches to compensation management that need to be rationalized into a single, fair, defensible structure. We have extensive experience conducting staff compensation studies in post-merger environments, including the sensitivity and change management that makes the transition workable for employees and legally defensible for the organization.