
Healthcare is one of the most demanding cultures to work in. It is a hectic, constantly changing environment with long work hours often short-staffed and with high turnover. It is a field where people frequently feel over-worked and under-appreciated. Our healthcare training specialist, Michele Matt, CSP, CVP, has brought a refreshing focus in hundreds of healthcare organizations.

JER HR Group offers these services for healthcare and senior care organizations:
Since 2003, Michele has been the lead healthcare consultant for implementing and facilitating a 5-star Service Excellence program in over 50 healthcare clients.

High Energy Consultant Michele Matt, CSP, CVP on site for a client training session.