Of sales reps say their compensation plan does not motivate them to perform above their quota - meaning your biggest incentive spend is producing average output.
Sales comp plans that are redesigned with proper market pricing and behavior alignment see on average three times higher quota attainment among top performers in year one.
Most sales compensation plans were not designed. They evolved - through individual negotiations, competitive hires, and reactive changes made under pressure. Over time they become internally inconsistent, disconnected from strategy, and increasingly expensive to administer without producing proportional results.
The signals are usually there before the problem is acknowledged. Your best sales reps are leaving for competitors who pay differently, not necessarily more. Your average performers are hitting quota but not stretching because the accelerators are not worth it. Your CFO cannot model commission exposure accurately because the plan has too many variables.
The root cause is almost always the same: the plan was built around what people were already being paid, not around what behaviors actually drive the revenue outcomes your organization needs.
JER HR Group has spent 35+ years designing sales compensation programs for organizations across every industry -- from enterprise software to financial services to healthcare. We bring the market data, the behavioral science, and the plan design experience to fix this properly.
Compensation consulting gives you the strategy and the structure. CompBldr gives your team the platform to administer, model, and audit pay decisions on an ongoing basis - without spreadsheets, without guesswork, and without waiting for the next engagement to get answers.
Not all sales activity is equal. A well-designed plan weights and rewards the specific behaviors - deal type, sales cycle stage, customer segment, that actually convert to profitable revenue for your organization.
Top sales performers have options. They benchmark your plan against the market before they accept an offer and again every year they stay. Your plan has to be competitive at the top end -- where the people you most want to keep are paying the most attention.
Your CFO should be able to model commission expense at any quota attainment level before the fiscal year begins. If they cannot, the plan has uncapped or unmodeled exposure scenarios that will produce budget surprises - usually on the upside when you can least afford them.
A plan that pays 80% attainment and 120% attainment within 15% of each other does not motivate stretch performance. Meaningful differentiation between quota bands is what makes your best performers feel seen and your average performers feel the cost of staying average.
If a sales rep cannot calculate their expected payout on a deal before they close it, the plan is not influencing their behavior at the moment that matters. Simplicity is not a design preference. It is the mechanism through which the plan actually works.
Four structured steps, led by a senior compensation consultant from start to finish. No junior hand-offs. No templates applied without context.
A holistic sales compensation strategy integrates every component of what you pay your sales team - base salary, commission, accelerators, bonuses, and benefits - into a coherent total compensation framework. We begin by defining your compensation philosophy: what market position you want to occupy, what behaviors you are trying to drive, and what financial outcomes the plan must deliver. This becomes the design brief for everything that follows.
Incentive plan design is where most sales compensation work goes wrong. The mechanics of how commission is earned - quota structure, rate schedules, accelerators, draw arrangements, and clawback provisions - determine whether the plan drives the right behavior or the wrong behavior. We design incentive plans that are fair, motivating, financially predictable, and simple enough for reps to understand before they close a deal.
Sales managers and leaders have fundamentally different incentive requirements than individual contributors - their compensation should drive team performance, coaching behavior, and strategic account development, not just personal quota attainment. We design management incentive plans that align leadership behavior with organizational revenue goals and create accountability for team outcomes, not just individual results.
Sales compensation administration is where plans break down in practice. Inconsistent quota assignment, unclear split credit rules, and undocumented exception policies create disputes, damage trust, and expose the organization to legal risk. We design salary administration guidelines that give your sales ops and HR teams clear, documented processes for managing the plan consistently and equitably - and we conduct FLSA compliance reviews to ensure your sales force classification and compensation practices are legally sound.
Sales leaders call us when commission expense is at or above target but revenue performance is not. The plan is rewarding activity that feels like selling but does not produce the deals that matter. We audit the plan mechanics, identify the behavioral misalignment, and redesign the incentive structure so commission dollars are earned by producing the outcomes you actually need.
Finance leaders call us when commission accruals are consistently inaccurate and the plan has unmodeled payout scenarios that produce budget surprises. We redesign the plan with financial predictability as a first-order design requirement - building the commission modeling tools and scenario analysis your team needs to forecast expense accurately at any level of quota attainment.
HR and compensation leaders call us when the sales team is turning over despite competitive base pay -- usually because the incentive structure rewards average performance and does not differentiate meaningfully for top performers. We benchmark your plan against the market, identify where the competitive gaps are, and redesign the plan.