JER HR Group senior consultants

Meet the individuals tasked with making a difference for you

JER HR Group senior consultants

Meet the individuals tasked with making a difference for you


Senior Consultant, Organizational Development

Adewunmi (Ade) Lewis is an HR professional with over 30 years of varied experience in senior management positions in the public and private sectors. She is skilled in leadership development, teambuilding, learning needs assessment, instructional design, learning delivery, talent acquisition and coaching. Ade’s experience in HR leadership roles ranges from Talent Acquisition to Talent and Organizational Development.

One of her recent accomplishments include leading the design and implementation of an award-winning multi-pillar leadership development program for a United Nations Agency at the UN headquarters in Vienna, Austria. Ade has also led the creation of a learning and development department in the aviation industry. One of the supervisory leadership programs she established for a local government agency in North Carolina also won a national award.

Ade, who is certified leadership coach in Emotional Intelligence EQ i2.0, EQ 360 also holds certifications in behavioral assessment tools such as the MBTI and DiSC. She is a certified Master Trainer, with additional certifications as an instructional designer, Training Director, and diversity trainer.

Her professional experience includes serving in senior management positions in the private and public sectors. Ade holds a Master of Science degree in Human Resource Management from the London School of Economics and Political Science – University of London, England and graduated from the UNC Chapel Hill School of Government’s Leadership & Governance Program.

Senior Consultant

Bill Gottlin is an Advisor and Consultant to organizations in the areas of hiring, onboarding, training, employee relations, policy creation, benefits/retirement/payroll administration, termination, and harassment investigations. He has served clients in industries such as technology, distribution, and nonprofits. His corporate experience includes being Vice President of Human Resources for Imperial Parking Corporation, a US-Canadian publicly traded corporation located in New York City with 5,000 employees.

Senior Consultant, Organizational Development

Bob has over 25 years’ experience as a consultant, coach, facilitator, and trainer. He works with emerging and established professionals on leadership and career development, building real teams, supervision skills, addressing implicit bias, communication, and conflict resolution. He has worked with a wide range of small and large local and national clients, including in the nonprofit and public sectors.

A few of Bob’s clients have included: Massachusetts Legal Assistance Corporation; Office of Women’s Health (US Department of Health and Human Services); Federal, State and Tribal Programs Branch (US Environmental Protection Agency); Defense Logistics Agency, Philadelphia; and Ohio Soil and Water Conservation Districts. He created and conducted the biannual Emerging Leaders Academy, a multi-session program for early and mid-career professionals, sponsored by the Community Foundation for Metrowest in Massachusetts.

Bob served as a Learning Coach at Southern New Hampshire University where he assisted adult students and managed and mentored a team of coaches. Also, he was the Learning & Organization Development Manager at Lesley University, where he developed and facilitated workshops and discussions on mitigating implicit bias for hiring committees and supervisors. He is certified by the International Coach Federation; NTL Institute Diversity Leadership Certificate Program; and as a Myers-Briggs Type Indicator certified practitioner.

Senior Consultant

Christy Anderson is a Senior HR Recruiter and Consultant with 20+ years of HR experience. Prior to joining Willis HR in 2022, she led HR functions in food manufacturing, home building, and agriculture industries in California. During that time, she was instrumental in union contract negotiations and strike responses.

Since 2022, she has been advising small business and nonprofits with complex HR issues and talent acquisition efforts. Christy understands culture and skills, guiding clients through the process of hiring the right candidates at the right time. She is known for her direct and candid communication and approach. Throughout her career, she has leaned into risk mitigation and examines the risks client may face in given situations. Christy holds a Professional Resources (PHR) certification from the Human Resources Certification Institute and is certified in PXT Select™.

Sales Compensation Practice Leader; Senior Compensation Consultant

Cliff Sandsmark is a Compensation Expert with 30+ years of experience helping organizations of all sizes structure compensation plans, sales compensation, market pay studies, wage analysis & compliance, and other compensation strategies. He frequently consults on the integrated role/development of Job Descriptions, and contributes his expertise to the tools within JobBldr, a module of Trainery™ CompBldr® technology. He is a contributing writer for HR Professionals Magazine, and frequent speaker on aligning sales compensation with organizational goals.

Senior Consultant

Doug is a highly capable and seasoned HR executive with expertise in many areas including strategic resourcing, process re-engineering, valuing diversity, executive coaching, internal business consulting, employment law, and people strategy development. His keen interest in transformational HR and the powerful opportunity to employ it to add to the organization’s bottom line led him to be a consultant, executive coach, and thought leader dedicated to inspiring new levels of thinking, enlightenment and creativity for business excellence. His specialty covers awareness education (diversity, legal, etc.) and HR effectiveness.

Compensation Consultant

Elizabeth joined JER HR Group in 2010 as Project Coordinator. As Project Manager, Elizabeth is active in interfacing with prospective clients and developing proposals that target their individual organizational needs, as well performing data analysis and managing project progress. Prior to joining JER HR Group, Elizabeth worked with Avon Products, Inc. as a member of the in the Global Legal Department team and held several positions in Human Resources & Training at Saks Fifth Avenue Enterprises.

Senior Consultant

Erin was Director of Human Resources Plus (HRP) and a Co-Founder of the organization. HRP was acquired by JER HR Group in January 2023. An experienced HR executive, she specializes in strategic HR Management, Training & Development, Employee Coaching, Compensation, and Resource/Operations Management. Prior to joining HRP Erin was the HR Manager at Cordillera, managing the Benefits & Safety Administration for 600 employees. She is a graduate of Hospitality Management at Becker College in Leicester MA.

Senior Consultant

Ernestine Taylor has worked more than 20 years at the executive level in human resources and organizational development with fortune 500 companies. She is adjunct faculty and a certified coach at the Center for Creative Leadership headquartered in Greensboro, NC. In addition to training custom and open-enrollment programs, Ernestine is certified in a number of psychometric and 360-degree instruments. She focuses on executive coaching leadership development and team building.

Gina McAndrewMaster Facilitator

Gina McAndrew is a Master Facilitator for NexaLearning’s onsite and virtual training sessions.  She brings more than 20 years of experience with NexaLearning to deliver high-impact training and development programs.  Gina’s past work supported L&D goals for organizations like Harpo Studios, Reynolds Aluminum, United Airlines, and various chains within the hospitality industry.

As a professional trainer, Gina specializes in employee behavior modification courses—facilitating change at all company levels—from operational tiers through senior management. She is adept at conducting needs analyses, implementing coaching techniques, as well as designing and maintaining incentive programs. She is also an effective instructor of customer service, leadership development, team building, diversity, and sales skills classes.

Gina has an unmatched ability to connect with workshop participants on an individual level, and to enrich the learning process with sincerity, humor, and fun.   She is a Certified Hospitality Administrator (CHA), a title granted by the Educational Institute of the American Hotel and Lodging Association, and a certified instructor for the ServSafe Food Safety Training, a title granted by the National Restaurant Association.   She is also a certified instructor for Experiential Ropes courses and an Authorized Partner for the Five Behaviors of a Cohesive Team training program.   In addition, Gina is a professional life coach, dedicated to helping individuals discover their passion and overcome their obstacles.

Senior Consultant

Gloria is a senior executive with more than 25 years’ experience in the field of Human Resources.  She has experience and expertise in the areas of policymaking, strategic planning, training, talent acquisition, team building, mediation, investigations, diversity & inclusion, coaching managers, employee relations, performance management, employment law, and conflict management. Gloria has served as the HR Director at the Mississippi County Economic Opportunity Commission, in Blytheville, Arkansas. She has also served as the Diversity, Equity and Inclusion Chair for the Northeast Arkansas SHRM Chapter.  Additional DEI experience includes building and increasing multi-ethnic teams, and other diversity initiatives.

Senior Consultant

Graham Dail has over 30 years’ experience in professional development training, HR support, and compliance training. He is authorized by the Occupational Safety and Health Administration to teach the OSHA 10-hour and 30-hour training programs in business and industry. He has represented companies in labor relations matters, facilitated dispute resolution processes, investigated and resolved harassment complaints, handled charges before the EEOC and OFCCP. Graham has also designed and developed policies, managed all aspects of human resource management including training, safety and health, DOT, and workers’ compensation (both insured and self-insured programs).

Senior Consultant, Organizational Development

Gráinne has over 20 years’ multidisciplinary experience serving and leading senior professionals in high stakes, decentralized, and complex environments. She facilitates individual and group creativity, strategy, and problem solving by harnessing productive discomfort. Credibility matters, and Gráinne earns the trust of her clients by having firsthand senior leadership experience that informs each of her coaching inquiries and processes.

A firm believer in the integrative approach, she has consistently sought out positions to broaden her technical and interpersonal skills and exposure and has held a variety of tactical, strategic, functional, mission operations, and geographically diverse positions throughout her career. By studying productive discomfort, she learned firsthand how to embody confidence and harness vulnerability and urgency to drive collaboration, outcomes, and consequence. In addition to serving in multiple leadership positions with global implications,

Gráinne has simultaneously served as an expert Strategic Organizational Facilitator and an Executive Leadership Coach. She partners with Clients to design and deliver custom group, leadership, and professional development programs and services focusing on trust, collaboration, developing new insights, and driving tangible outcomes. Her diverse toolkit is enhanced by her ability to understand when and how to employ the right techniques to manage conflict, align strategic direction, drive solutions, and strengthen intact and cross-functional teams.

She enjoys coaching on executive presence, conflict resolution, the parts of leadership that are “messy and complex,” overall wellbeing, boundaries, and balance. Gráinne has been certified by the International Coaching Federation since 2007 and maintains advanced certifications in several 360 and personality assessment tools.

Senior Consultant, Organizational Development

With over 15 years of experience in quality assurance and management, James now dedicates his skills to coaching leaders on improving self-awareness, communication, and relationships. His background in leadership positions enables him to intimately understand the challenges leaders face and provide practical, compassionate support.

James partners with clients to unlock their potential so they can thrive in leadership roles and in life. His approach is to create a safe, judgment-free space where all can explore mindset shifts and behavioral changes together. Self-awareness is the foundation for positive change, so he helps clients increase awareness of their strengths, growth areas, values, and motivations. From there, he helps to set meaningful goals and start implementing small steps towards those goals.

Communication skills are essential for great leadership, so he teaches clients how to listen deeply, speak authentically and handle difficult conversations with empathy. He also guide clients on building trust, resolving conflicts, and creating psychologically safe environments on their teams.

With compassion and care, James support clients in becoming the best leaders they can be – not just professionally, but holistically across all aspects of life. His ultimate goal is to help leaders gain confidence, clarity and feel equipped to lead with purpose.

Senior Consultant

Janet Gould has over 20 years’ experience in the field of human resources.  She has a strong track record of negotiating contract terms with temporary agencies, insurance carriers, employee disputes, and other third parties.  She has dealt with mergers, acquisitions and divesture including managing impacted employees. Her diverse background includes insurance, finance, information technologies, regulatory and compliance.  Her experience includes designing policies and procedures, regulation and compliance issues, administration of benefits and 401(k) programs, recruitment and onboarding. She received her Master of Business Administration degree from the University of North Carolina-Greensboro.

Senior Consultant, Organizational Development

Jerry is an innovative Talent Development leader with the aptitude to balance strategic decisions with a hands-on approach. He has led cross-functional teams and collaborated with key members to define and execute development program deliverables. He is an effective critical thinker and problem-solver with outstanding interpersonal skills, leadership ability, and business acumen.

Jerry’s specialization spans the realms of Leadership and Organizational Development, encompassing adeptness in culture-building, Team Facilitation, Performance Consulting, and the nuanced art of Executive Coaching. His extensive domestic and international work has impacted Leaders and Individual Contributors at all levels of the organization. Jerry honed his craft through many years of collaboration with companies such as Deloitte, Lockheed Martin, Glaxo SmithKline, and the Pennsylvania Hospital System. He has a strong track record of helping companies build the people-management capabilities needed to meet the challenges of an evolving workforce.

He graduated summa cum laude from La Salle University with a Bachelor of Arts in Psychology, and Villanova University with a Master of Science in Human Resource Development and a minor in Organization Development.

Senior Consultant

Karen Jo is a leadership and personal coach experienced in assessment, leadership development, team facilitation, and life planning. She specializes in coaching leaders of all levels to increase self-awareness for enhanced interpersonal effectiveness. She carries this experience to many industries including higher education, financial, manufacturing, technology, pharmaceutical, telecommunications, as well as the non-profit and government sectors. Karen Jo works with leaders to help them enhance their team leading skills and become more effective coaches for their employees. She leads workshops on managing conflict, building supervision skills, giving effective feedback, understanding team dynamics, and managing change.

Katherine GardnerHR Consultant

Katherine is an experienced HR professional whose areas of focus include talent acquisition, onboarding, employment law research and compliance, handbook and policy development, HR technology, workplace health and safety, training, employee recognition, process improvement, and general HR practice. Before joining JER HR Group, she worked as an HR Generalist, Talent Acquisition Specialist, and Manager in the education, non-profit, technology, retail, and hospitality industries. She is committed to attentively listening to her clients’ needs and concerns to deliver exceptional service and personalized assistance in providing HR solutions. Katherine earned a Master’s degree in Leadership and Human Resources Management and a Bachelor’s degree in Small Business Management and Marketing from Northeastern University. She has also obtained certifications in HR and Project Management.

Senior Consultant

Kay has over 30 years’ experience in the Human Resources field. She has extensive knowledge and experience with start-ups, recruiting, employee relations, delivering Anti-Harassment/Anti-Bullying workshops, developing policy manuals and legal compliance at both federal and state levels. Kay’s strategic and “hands-on” management experience has been in a broad range of settings from large corporate environments to small and mid-size organizations.

Senior Consultant

Kayla is the Client Experience Manager, and responsible for the launch and management of the podcast, HR AFTER DARK: Solving the People Problems that Keep You Up at Night. Kayla gained diverse experience through leadership roles within the State of S. Carolina’s Department of Health and Environmental Control, and has worked with several private organizations throughout the state. Her tenacity, passion for client satisfaction, and willingness to embrace new challenges continue to catapult her into new roles, including administration and management of Wiley products and solutions.

Senior Consultant

Ken has extensive experience creating learning and business strategies, designing succession plans, implementing Knowledge Transfer programs, and developing onboarding and mentoring programs, performance management systems, change management processes, and training curricula; plus facilitating teambuilding, developing leadership competencies and development guides for organizations. He has over 25 years of experience as a skilled executive coach. He is certified in Lominger’s Leadership Architect® and has conducted 360° feedback using Bar-On Eq-2.0, Leadership Practices Inventory (LPI), EchoSpan, and other coaching assessments.

kim hilton

Senior Consultant

Kimberly Hilton is an experienced HR professional with over 20 years’ of expertise. Kimberly’s years of experience with VF Corporation, most recently leading the Talent Management agenda for Global Supply Chain, along with her passion for building relationships sparked a desire to help others reach their fullest potential.  She is founder and CEO of Integral Expressions Coaching. She excels in leadership and talent development, succession management, coaching, associate engagement, and performance management. She holds several certifications, including; International Coaching Federation credentialed (ACC), Benchmarks 360° Assessments Certified from CCL, MBTI, DDI and more. Kimberly prides herself on assisting organizations and individuals fulfill their highest purpose and maximum potential.

Kim GuerraCompensation Management Administrator

Kimberly (“Kim”) Guerra is a highly skilled professional and a self-proclaimed lifetime learner. She has a strong background in human resources and data analytics including key skills of Human Resource Information Systems, Recruiting, Benefits Administration, Employee Relations, Onboarding, Payroll, Compensation, HR Metrics Strategy and a host of technology programs and platforms. Kim has a Bachelor of Arts degree in History/Business Administration.

Senior Consultant

As a seasoned facilitator, speaker and leadership advocate, Liz works with individuals and groups to increase individual and organizational effectiveness and performance. Her clients have ranged from nonprofit organizations and educational institutions to Fortune 200 companies, including hospitality, publishing and national associations.  Services include capacity building, team building, leadership development, change management, nonprofit consulting and strategic planning.  With over 20 years of leadership, sales and marketing experience, Liz offers a unique understanding of organizational challenges. Additionally, she is a member of the Lehigh Valley Chamber of Commerce, BW Nice, Inc., and she serves as an adjunct faculty member at Northampton Community College through the Center for Business and Industry.  Liz believes in the importance of strong leadership for personal and professional excellence.

Senior Consultant

Marjie Troutman has been responsible for driving the Recruitment, Selection, and Retention strategic hiring for over 100 associates. Additionally, she has been responsible for Employee Relations including legal compliance, performance management, training and development, and facilitation of communication among associates, and management of Wage and Salary Administration, Orientation Program, Safety Program, Workers Compensation Compliance, and FMLA Documentation. Marjie has experience and expertise with NetSuite and Ulti Pro systems. She has a B.A. in English and Education and earned her Certificate of Graduate Studies in Human Resource Management from the University of Pittsburg.

Senior Consultant, Organizational Development

Martha C. Kesler is an Organization Development Practitioner and Executive Coach and with over 30 years of experience in leadership development, team dynamics and organization performance. Her career is driven by a fundamental belief that most individuals genuinely aspire to deliver their best and create significant value. Martha’s superpower is her ability to see systems. She rapidly grasps complex ideas and identifies critical interdependencies. She has a knack for asking questions that help others connect the dots.

Martha has worked with senior leaders in numerous sectors including higher education, finance, manufacturing, technology, pharmaceutical, telecommunications, numerous federal agencies, and non-profits. She is experienced in the use of multiple leadership and team assessments to enhance coaching and workshop outcomes.

Mary DeCarloSenior Facilitator

Mary is a seasoned facilitator and coach with over 35 years of experience in leadership, strategic planning, and talent development. Mary has worked with industries including manufacturing, healthcare, fintech, real estate and hospitality to implement change management. She has a proven track record of success in helping leaders achieve positive change by fostering synergy, communication, and performance within teams. Mary’s expertise lies in her ability to skillfully facilitate group discussions, build cohesive teams, and enhance communication channels. She is an active listener who adeptly manages time and employs coaching techniques to empower individuals to reach their full potential. Mary’s challenging yet motivating style allows her to build trust and cultivate open feedback loops. Driven by a passion for excellence, Mary is committed to helping others discover and maximize their capabilities. Her certifications include ICF coach, ATD Master Trainer, DiSC Catalyst, and Understanding Leaders.

Senior Consultant

Mary Jane Umberger served for 21 years as Manager of HR for a world class manufacturing firm. As a consultant Mary Jane provides professional outplacement, HR outsourcing, and training in a variety of business environments. She is also a past adjunct faculty at the Wytheville Community College.

She created a unique leadership development program entitled The Magic of Effective Leadership, and has developed over a dozen multi-media presentations designed to enhance public relations, improve organizational esprit de corps, and generate non-profit funding.

She is a business graduate of Virginia Teach and a member of the New River Valley SHRM.

>Senior Consultant

Michele is a SPHR certified Senior Compensation Consultant with 20 years of experience working with universities, healthcare, banking and other sector organizations on various compensation and human resources projects. She is a strategic human resource professional with extensive compensation, benefits, and employment law experience. She has implemented classification and compensation plans for staff and executive positions, including benchmarking, grading, internal movement philosophies, and managed the administration of Payroll and Workday HRIS.

Speaker, Trainer, Author, Consultant

Michele Matt is an award-winning author sought after for her unique ability to inspire an entire organization to peak performance.

Each year since 1985, Michele has inspired the attitudes and actions of thousands of people around the world through customized onsite and online learning experiences, dynamic keynote presentations, strategic business planning and organizational development. As a dynamic and highly effective communicator, clients appreciate her unique ability to challenge the minds and touch the hearts of people at any level within a company.

Michele is a highly respected consultant in healthcare, long-term care, insurance, and financial services. She is a consultant for the Service Excellence Initiative with Custom Learning Systems in Canada and was awarded the “Impact to Business” honor from the Association of Talent Development for the work she’s done to improve patient satisfaction through a workforce engagement process. She is an accredited, certified facilitator for Everything DiSC®, The Five Behaviors of a Cohesive Team™ and Attitudes in the Workplace, and the author of the bestselling book Attitude: The Choice is Yours.   Learn More    Order Book

Senior Consultant

Nancy Peterson has over 15 years’ experience in Human Resource management in a variety of industries and organizations, including media and insurance. Her expertise include organizational restructuring, process improvement, developing performance reviews, employee handbooks, manager reference manuals, electronic bulletin boards and website content. She provides strategic HR leadership and guidance to company leaders, managers and employees. Nancy has broad experience with consulting, coaching and supporting top level management in every functional area of HR. In addition, she has extensive hands-on leadership and management experience including serving as chief human resources executive for several New York City corporations.

Nicolle CarfagniniMaster Facilitator

Nicolle Carfagnini is a master facilitator for NexaLearning’s onsite training sessions. She has more than 19 years of experience in the organization development and training industry, providing management and team building programs to organizations throughout North America, Europe, Australia, and India.

Specifically, Nicolle designs and facilitates breakthrough workshops on leadership development, performance management, communication skills, sales training, team building and customer service skills. She has worked with clients across a full spectrum of industries—including automotive, food manufacturing, education, government, hospitality, pharmaceutical, and technology. Her upbeat, energetic facilitation style makes for uniquely impactful experiences.

Nicolle graduated with honors from DePaul University with a degree in organizational development.  She is certified in Blanchard’s Situational Leadership II and Situational Self-Leadership, as well as Achieve Global’s Professional Selling Skills.  She is also an Authorized Partner for the Five Behaviors of a Cohesive Team training program. She is currently based out of Chicago.

Senior Consultant

Oliver Senft is known for designing, implementing, and leading Talent Development strategies aligned with corporate vision and driving improved employee performance and engagement by increasing accessibility to high quality, relevant training and development programs. He has a diverse international background and is proficient in English, German, and French. His corporate career includes serving as HR Director for PIMS Inc., a marketing support organization with offices in New York and New Jersey, and serving as Chief People Officer for EastWest Institute, an international, nonprofit NGO with offices in U.S. , Belgium, Russia, Turkey and UK.

Senior Consultant

Renee Martin delivers strategic solutions in compensation, performance accountability, change management, as well as human resources best practices.  Her experience spanning various business models from corporations, to non-profit and academia drives an expertise in compensation strategy, structures, and benchmarking analytics.  She also has a niche in implementation of performance management processes, change management, and professional/leadership development, resulting in improved organizational performance.

Senior Compensation Consultant

Robert is a Senior Compensation Consultant with 28+ years of experience leading compensation-related projects in multiple industries and in city government. His experience includes annual compensation planning, merit pay and profit sharing, developing and administering performance management initiatives, building and maintaining compensation structures, job analysis and point-factor job evaluation, job architecture, market pay studies, incentive compensation and other related compensation projects and technologies. He also has experience implementing HRIS, compensation, and performance management modules for SAP SuccessFactors, both as an SAP-certified consultant and internal compensation practitioner. He is a Certified Compensation Professional by the WorldatWork Total Rewards Association. Robert earned a Bachelor of Arts degree in Psychology from the University of Arkansas at Little Rock and a Master of Arts degree in Industrial/Organizational Psychology from the University of Tulsa.

Senior Consultant

Robin has extensive experience from her work over the past 21 years in higher education administration. She has expertise in many areas including recruitment, Title IX Compliance, and Developing and Conducting Harassment Training. Robin previously served as the President and CFO for Compliance Dynamics which allowed her to gain the experience to start her own independent consulting firm, Kelley Consulting Firm, which has been in business since 2018. Robin holds degrees in Economics, and Finance as well as a Higher Education Administration Degree from SUNY Buffalo. Additionally, she received her Doctorate in Higher Education Administration from Iowa State University.

Senior Consultant

Rodney is an HR and compensation professional with experience in Management and Consulting roles with domestic and non-domestic multinational corporations. His expertise lies in the ability to align HR & compensation strategies and programs to corporate strategy, goals and initiatives.  His core skills are primarily compensation-related, but also include HR compliance, leadership development, talent management, performance management, labor relations, and policy development.

Senior Consultant

Ron Hamilton has 25+ years of experience providing services in Human Resources best practices, organization development and training and development. Prior to his consulting practice, Ron served in executive HR Management for 11 years at CoreStates Financial, a Fortune 500 company with over 20,000 employees. In his consulting practice, Ron has helped small companies start up their HR practices, providing “hands on” consulting as well as helping larger companies in areas where they lack certain HR expertise. Ron is also an Adjunct Professor at Webster University teaching graduate courses in Human Resources and Organization Development.

Headshot of Ronnie Grabon

Senior Consultant

Ronnie Grabon has spent over 30 years as an Executive Coach, facilitator, teacher, trainer, consultant, and HR executive. In her coaching practice, she focuses on working with individuals to achieve significant professional and personal goals. Ronnie has both a BA and MBA from Rutgers University, is a Professional Certified Coach, and earned her SPHR certification. Her areas of focus are strategic thinking, innovative processes, team leadership and diversity, equity, and inclusion. She is also certified in many assessments including MBTI, EQi 2.0, Change Style Indicator, Workplace Big 5, and a variety of 360 instruments.

Senior Consultant, Organizational Development | Learning & Development

With more than 30 years’ experience, Sandie’s expertise is in organizational development, learning, and project management. As the former  Director of Organizational Development & Learning, and as Senior Consultant, she directs, designs and implements the public courses we offer and works with clients and affiliates to customize organizational development initiatives and curriculum. Sandie is a Certified Professional in Talent Development (CPTD) and is certified in Everything DiSC®, Profiles XT, Profiles CheckPoint 360°, Profiles Sales Assessment, and Profiles Managerial Fit®. She utilizes the Wiley Everything DiSC® family of behavioral assessments, Discovery Learning profiles from MHS, as well as the Strength Deployment Inventory (SDI) instrument from Personal Strengths Publishing.

Senior Consultant, Organizational Development

Samantha Katzeff has over 15 years’ experience in Learning and Development across various industries, including several consulting firms, advertising agencies, tech start-ups, retail organizations, and the complex world of aviation. She has expertise in facilitation, instructional design, curriculum design, project management, graphic design, Learning Management Systems, and Scrum methodologies. Samantha’s main areas of success have been developing and implementing bespoke onboarding and leadership programs as well as implementing new learning technologies. Her certifications include Psychological Safety, DiSC, Myers-Briggs, and Graphic Design.

Senior Consultant, Organizational Development

Sarah has 38 years of experience in both for profit and nonprofit systems. The last 21 years, she has provided executive coaching and leadership development at Cone Health in Greensboro, NC. She has Board experience with the American Dance Therapy Association, Presbyterian Counseling Center, and the Creative Aging Network- NC. She has led workshops, leadership training, and facilitated retreats across the US. She specializes in team development, conflict prevention, and change management. Her mission is to support inspirational leaders using the power of choice to ignite change within themselves and to positively impact their family, team and/or organizations.

Sarah retired from Cone Health after 32 years to begin her own consulting business, Ampersandbox Coaching & Consulting, LLC. She is also a member of the on-call faculty at the Center for Creative Leadership. She is a Board-Certified Coach (BCC) and Certified Change Management Professional (CCMP). She is certified in CCL Benchmarks 360©, Insights Discovery Profile, Myers Briggs, Workplace Big 5, DiSC suite, ACTEE Change Simulation, Implications Wheel, Change Style Indicator, and Influence Style Indicator.

Senior Consultant, Organizational Development

Prior to becoming a consultant, Scott spent 20 years in the government sector, beginning as an active-duty United States Marine and ending as the Director of the Law Enforcement Instructor Training Program for the NC Department of Justice. During his uniformed service, he learned to quickly assess situations, make decisions, and move to action. That bias toward action shows up in his work today as he helps leaders simplify their assessment process so they can make critical decisions and move to action quickly to get those short-term wins that are so important to long-term change.

Since leaving government service, Scott has helped build world-class cultures in dozens of manufacturing plants, at a top-tier business school, and in small to mid-sized companies spanning several industries; he has worked with companies that were months old and that are over 100 years old; he has worked in 13 countries and 17 states.

Specialties: Culture Assessments, Employee Engagement Assessments, Leadership Development, Managing Change, Building Employee Engagement & Empowerment, Training Needs Analysis, Performance Improvement Plan Design & Delivery

Compensation Consultant

Tammy is a compensation and benefits expert with 20+ years of experience in advising management on resolving compensation and benefits issues, as well as designing and implementing a defensible remuneration structure across multiple countries. Tammy has worked in union and non-union environments and has been a key member at the table for labor negotiations.

Senior HR Consultant

Teresa is an experienced Human Resources consultant specializing in Recruitment, Benefits Administration, Leadership Development, Performance Management, Training and Development. She is a facilitator of customized training sessions, manages onsite HR Audits, and partners with clients to streamline their onboarding processes, managing Hire Right Services to ensure effective job placement. Teresa is also certified in PXT Select™. While working with Human Resources Plus (HRP), Teresa was an integral part of the Recruit and Reward Services team. She attended Wichita State University and brings 20+ years of experience to the team.

Senior Consultant, Organizational Development

Veronica is a Learning and Organizational Development Professional with extensive experience in working with HR and business leaders to design, implement and facilitate learning and development programs that drive employee growth and overall performance.  She exhibits strong interpersonal, organizational and communication skills and has the ability to develop strong relationships at all levels of the organization.  Veronica has a demonstrated ability to think strategically and understand business plans, and to relate those plans to organization development strategies, as well as to demonstrate initiative and problem-solving skills while managing multiple projects and priorities.

Key Competencies include Organizational Effectiveness, Leadership Development, Coaching, Instructional Design, Relationship Management, Program Evaluation, Training & Development, and Problem Solving.

Veronica has earned a Master of Science in Occupational Education and a Doctor of Education – Educational Leadership and Cultural Studies with emphasis in Higher (Adult) Education from the University of Houston, Houston, TX.

Senior Consultant, Organizational Development

Wendy Glass brings nearly two decades of experience helping leaders increase their personal effectiveness and accelerate their journey to excellence using proven approaches to planning and execution. Whether you’re looking to improve your communication skills, influence others more effectively, engage and mobilize your team, eliminate a limiting belief, develop critical thinking skills, or build your leadership presence; Wendy’s high energy and authentic passion will challenge and support you to become the leader you were meant to be. She has a track record of developing successful people leaders.

She earned a master’s degree in leadership and management and a bachelor’s degree in management and organizational development. She is a Certified Leadership Coach, Certified Senior HR Consulting professional, and holds the credentials of Everything DiSC® Certified Partner and The Five Behaviors® Certified Partner through Wiley. Wendy has experience working with local governments, higher education, healthcare, manufacturing, the financial industry, non-profits, and more.


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