HR TECHNOLOGY | HSD Metrics

Helping great companies keep great employees.

Learn how o continuously improve the Employee Experience.

StartOffRight®

Every employer knows that New Hire turnover can be costly to your business. The Bureau of Labor Statistics reports costs of 30% – 70% of the first year’s salary can be lost due to voluntary terminators. That’s why orientation and entry experiences are vital; they help set the tone for how well new employees perform—and how long they stay.

Outsourcing your employee onboard surveys allows your HR department to focus on daily operations, policy development, training, and professional development programs. Using HSD Metrics, On-Boarding Feedback questionnaires for new hires are customized to your unique hiring and business requirements.

From your first recruiting fair to the date that your new employee is producing at a functional level, a lot of costs are incurred. Advertising, interviewing, signing bonuses, and training are only a handful of the expenditures associated with hiring new staff. Considering the expense, it makes sense that your organization wants to do everything possible to ensure that the new employee stays with your company.

Benefits of New Employee Feedback include:

  • Valuable Responses

Learn details about the candidate’s perception of the recruiting and hiring experience.

  • Effectiveness

Discover whether your organization’s new employee on-boarding program is effective.

  • Perception

Gain insight into why new hires are drawn to your company; this insight can help focus future recruiting efforts.

  • Enhanced Hiring

Improve retention by ensuring that new hires are welcomed into your organization, properly trained and integrated within their department.

  • Data Collection

Response reports grouped by job satisfaction, supervisor support, training and orientation, company polices and processes help you to quickly recognize trends in New Hire experiences.

  • Quantify Results

Measure satisfaction over time—when you regularly survey new hires, you are gradually compiling data that can view whether changes to the recruiting, hiring or training processes are improving feedback by new hires, or, if perhaps a new plan of action should be implemented.

SurveyRight®: Employee Engagement Surveys

In large organizations it is easy to lose sight of how everything is functioning. Maybe you have used resources to conduct engagement interviews, but, what do you do with the data collected? Done correctly, measuring employee engagement allows you to get a direct view of your employee’s perceptions of their positions, their supervisors, and the organization as a whole.

With HSD Metrics, you can take advantage of extensive employee surveys to understand organizational norms and how your company compares against these norms. Engagement improvement include priorities frequent identified as important to employees, such as rewards, efficient practices, training, teamwork, and innovation. Employee Engagement Surveys can help your company recognize the areas of improvement your employees will be motivated by.

Employee Engagement Survey Benefits

  • Ability to see how the company is functioning from many perspectives across the organization’s structure.
  • Recognition of the organization’s strengths and weaknesses in key areas.
  • Gain actionable recommendations for positive change.
  • Earn an opportunity to improve performance.
  • Grow the organization’s culture and performance.
  • Create benchmarks to understand how your company compares against others.
  • Track data overtime to determine if improvement implementations are creating the desired change.

StayRight®: Employee Stay Interviews & Insights

You can strengthen your employee retention plan with comprehensive Stay Interviews and data insights. Stay interviews help you focus on a particular departmental issue or conduct organization-wide surveys. HSD Metrics make it easier for you to identify trends and areas for improvement.

Whether changes mean revisiting company culture or addressing specific red-flag incidents, this qualitative and quantitative data helps bring important information to the forefront while you still have time to react.

Stay Interview Benefits

  • Saves Time

The entire service is outsourced, including notifying employees, data collection and reporting.

  • Instant & Secure Access

The 24/7 web portal displays numerical findings for all data gathered as well as external benchmarks and commentary.

  • Comprehensive in Scope

The stay interview questions are available in multiple languages and yield comprehensive data.

  • Robust Analytics & Period Reports

Metrics include analysis of trends, themes, demographics, cause and organizational indicators.

  • Benchmarking

Compare and contrast your stay interview data with a massive library of historical responses and your own interview data.

  • Customization

Question items and findings can be modified to meet your specific demographic and reporting needs.

  • Red Flag Alerts

The HSD Metrics technology enables monitoring of unethical and illegal activity.

  • Exceptional Value

Pricing is based upon interviews completed and service options.

ExitRight®

Employee Exit Interview Outsourcing
When you learn why people are leaving your company, you gain a valuable understanding of how your organization functions at every level—from administrative personnel to senior management. ExitRight helps you improve employee retention by revealing your organization’s areas of excellence and areas of weakness so you can focus on improvement. Most organizations do not have internal resources dedicated, or adequately trained, to react to the feedback received in an exit interview. Data may be gathered, but action that garners real organizational change may not be realized. By outsourcing exit interviews, your team can focus on what matters most: the insights.

ExitRight helps your HR department with data driven decision making and analysis, including:

  • Comprehensive exit interviews
  • Turnover benchmarks
  • In-depth analytics

By outsourcing your exit interviews, your HR department can quickly access the ExitRight interface and view individual reports in addition to monitoring patterns and trends. Trend identification helps you quickly recognize issues and implement changes. For example, if several people report an unsupportive manager as their reason for leaving, you can immediately begin working with that manager to elicit change.

Information gained from your exit interviews is compared with industry norms, allowing you to evaluate and analyze your retention rate against your industry as a whole.

ExitRight Benefits:

  • Saves Time

Exit services are outsourced, including notification to former employees, data collection and reporting.

  • Benchmarking

Exit interviews from over 1 million exiting employees form industry norms, allowing you to have a benchmark comparison when analyzing your data.

  • Instant & Secure Access

The 24/7 web portal displays numerical findings for all data gathered as well as external benchmarks and commentary. Charting comparison, filtered data and download capability are also provided.

  • Customization

Question items and findings are compiled to meet your specific demographic and organizational reporting needs.

  • Comprehensive in Scope

The interview is uniquely designed with extensive quantitative data and verbatim commentary, and is available in multiple languages.

  • Red Flag Alerts

HSD Metrics instruments and technology enable monitoring of unethical or illegal activity.

  • Robust Analytics & Period Reports

Deeper analysis of trends, themes, demographic cause and organizational cause for turnover are included in reports.

  • Easy to Use

No expensive software purchase, licensing, training, or long-term contracts to sign.

  • Web, Paper and Phone Interview Options

Great completion rates are achieved when flexible response options are provided. Combined with the mobile-friendly portal, higher returns and greater data integrity is achieved.

  • Exceptional Value

By letting us do the work rather than your already busy HR department, you save time and money.

Pricing is based upon exit interview volume and method of notifications and completions.

  • Reduce the high cost of turnover

Any company that has lost an employee understands the cost and additional work involved in turnover. Employees receive extensive training and when they leave, an untrained staff member moves into their role. There are many obvious—and some hidden—costs associated with a high rate of employee turnover.

Employees leave a company for a variety of reasons, and conducting an exit interview is the most effective way to find out why. You can mitigate the cost of turnover, and better understand the reasons why someone leaves when you outsource exit interviews to an unbiased resource. Request a demo and learn more today

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